bet jdb Privacy Policy

1. Introduction and Scope

bet jdb is an online gaming and sports betting platform serving players in Bangladesh. This privacy policy applies to the bet jdb website (bet-jdb.cam) and all related services. It takes effect between you and us from the moment you register on our platform.

This document is written in Bengali so that our users can fully understand it in their own language. bet jdb believes that transparency is the foundation of a healthy and trustworthy service. This policy is consistent with our Terms and Conditions and should be read together with them.

This platform is for individuals aged 21 or older only. Minors cannot register, and we actively enforce this rule.

2. Types of Information Collected

bet jdb collects information in two main categories — personally identifiable information and usage-related information.

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (during identity verification)
• Mobile wallet details such as bKash, Nagad, Rocket, or Upay (for transaction processing only)
• Any additional information provided by the user

2.2 Usage-Related Information

• IP address and device type
• Browser version and operating system
• Session duration and pages visited on the platform
• Betting activity and gaming history
• Deposit and withdrawal transaction records

3. How Information Is Collected

bet jdb collects information in the following ways:

3.1 Direct Collection

You provide information directly when filling out the registration form, during the account verification process, when contacting the support team via live chat or email, and when completing any financial transaction.

3.2 Automatic Collection

When you access the platform, certain technical information is automatically recorded via cookies, web beacons, and server logs. This process is used to maintain security and improve the platform's performance.

3.3 Collection from Third Parties

For identity verification or fraud prevention purposes, bet jdb may collect limited information from certain third-party verification services. You will be notified separately in such cases.

4. Purpose of Using Information

bet jdb uses the information collected only for specific and legitimate purposes. These purposes are:

• Creating accounts and verifying identity
• Processing deposit and withdrawal transactions
• Managing welcome bonuses and promotions
• Providing 24/7 live chat and email support
• Protecting account security and preventing fraud
• Improving the platform's technical performance
• Meeting legal obligations
• Enforcing responsible gaming policy

We do not use your information directly for selling advertising or for third-party commercial purposes.

5. Sharing and Disclosure of Information

bet jdb does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information is shared with trusted third parties for payment processing, identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements.

5.2 Legal Reasons

Information may need to be disclosed to comply with court orders, lawful investigations, or applicable legal requirements. In such cases, bet jdb fulfils its legal obligations.

5.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user information may be transferred to the new entity. You will be notified in advance if this occurs.

6. Cookies and Tracking Technologies

The bet jdb website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These cookies are necessary to maintain login status, ensure security, and keep core services functioning. Disabling them may prevent the platform from working properly.

6.2 Functional Cookies

These cookies are used to save your language preferences, display settings, and personalised experience.

6.3 Analytics Cookies

These cookies are used to analyse usage patterns on the platform and improve service quality. This information is analysed in aggregate and does not identify any individual.

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the service.

7. Data Storage and Security

7.1 Retention Period

bet jdb retains your information for the entire duration your account is active and, after account closure, for as long as required to meet applicable legal obligations. Financial transaction records are generally kept for an extended period.

7.2 Security Measures

Our platform uses SSL encryption technology, which secures all data transmitted between your browser and our servers. We also maintain the following security measures:

• Encrypted database storage
• Access control and user authentication
• Regular security audits
• Real-time monitoring to detect suspicious activity

In the event of any security breach, bet jdb will act promptly and notify affected users as needed.

8. User Rights

As a user of our platform, you have several rights regarding your own personal information:

8.1 Right to Access

You may ask us at any time what information we hold about you. Our support team will respond to this request by email.

8.2 Right to Correction

If any information in your account is incorrect or outdated, you may request that it be corrected. Some information can be changed directly from account settings; for other cases, contact the support team.

8.3 Right to Deletion

When closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a set period if there are legal obligations or active disputes.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you can turn off the subscription from your account settings or contact the support team. It is not possible to stop important service-related messages.

9. Third-Party Links and Services

The bet jdb platform may have connections to certain third-party game providers and services. These third parties have their own privacy policies, and bet jdb is not responsible for their data collection and processing.

Our payment services use mobile wallets such as bKash, Nagad, Rocket, and Upay. These providers' own privacy policies apply. It is advisable to read the relevant provider's policy before using their service.

10. Protection of Minors

The bet jdb platform is strictly not for anyone under the age of 21. We do not intentionally collect any information from minors. Age is confirmed during the identity verification process at registration.

If a parent or guardian believes their child under 21 has accidentally created an account, please contact our support team immediately. We will promptly close that account and delete the associated information. Our responsible gaming guidelines contain more details on this matter.

11. Changes to This Policy

bet jdb may update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of this page will change. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly. You can also learn more about bet jdb's policies and values on our About Us page.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: available 24/7 on the platform (in Bengali and English)

Our data protection team generally responds to all written requests within business days. For urgent matters, quick assistance is available through live chat.